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Analytics & Reporting

Track your loyalty program's performance with comprehensive analytics tools.

Server Statistics​

Weekly Overview​

/stats

Shows:

  • Total active users
  • LTZ distributed
  • Event breakdown
  • Top earners
  • Growth trends

Different Time Periods​

/stats period:day      # Daily stats
/stats period:week     # Weekly stats (default)
/stats period:month    # Monthly stats

Breakdowns​

/stats breakdown:events   # Event-by-event breakdown
/stats breakdown:users    # User segment breakdown

Audit Logging​

Every admin action and reward is logged.

View Recent Activity​

/audit                    # Last 25 events
/audit user:@user         # Filter by user
/audit type:config        # Filter by action type
/audit type:rewards       # Reward distributions

Export Logs​

/audit export:true        # Download as CSV

What's Logged​

  • Configuration changes
  • User enable/disable actions
  • Reward distributions
  • Setup changes
  • Event creation/edits

Data Export​

Export data for external analysis or backups.

Export Types​

/export type:rewards period:month    # Reward history
/export type:audit period:week       # Audit log
/export type:users                   # User database
/export type:config                  # Full config backup

User Segments​

The bot automatically categorizes users into actionable segments.

View Segments​

/segments                        # View all segment summaries
/segments view segment:at_risk   # See users in a segment

Automatic Segments​

SegmentCriteriaSuggested Action
🐋 WhalesTop 10% by LTZVIP treatment
⚡ Power UsersHigh daily activityPotential moderators
🆕 New UsersJoined < 7 daysOnboarding focus
⚠️ At RiskInactive 7+ daysRe-engagement needed
💤 DormantInactive 30+ daysWin-back campaigns
🎤 Voice Regulars5+ voice sessions/weekVoice event targets

Using Segments​

For at-risk users:

  • Create special drops targeting this segment
  • Send re-engagement announcements
  • Consider welcome-back bonuses

For whales:

  • Offer VIP perks
  • Consider for ambassador programs
  • Gather feedback on program

KPI Tracking​

Track performance against targets.

Set a KPI​

/kpi set metric:daily_active_users target:500 period:week
/kpi set metric:streak_retention target:70 alert_threshold:80

Available Metrics​

MetricDescriptionTypical Target
daily_active_usersUsers claiming in 24h100
weekly_active_usersUsers claiming in 7 days500
streak_retention% maintaining streaks60%
new_user_conversion% of new users engaging50%
voice_participation% using voice channels30%
reward_efficiencyAvg LTZ per active uservaries
churn_rate% becoming inactive20%
top_10_concentration% LTZ held by top 10%40%

View KPIs​

/kpi list              # All KPIs
/kpi report            # Performance report

KPI Alerts​

Set alert thresholds to get notified when KPIs drop:

/kpi set metric:daily_active_users target:500 alert_threshold:80

When DAU drops below 400 (80% of 500), you'll get an alert in your admin channel.

Enable/Disable KPIs​

/kpi enable metric:daily_active_users
/kpi disable metric:churn_rate
/kpi remove metric:old_metric

Export KPI Data​

/kpi export format:csv
/kpi export format:json start_date:2024-01-01

Community Goals​

Set server-wide goals for your community.

Create a Goal​

/goals set name:"Q1 Growth" type:users target:1000 deadline:2024-03-31

Goal Types​

TypeSynced With
usersweekly_active_users KPI
daudaily_active_users KPI
ltz_distributedreward_efficiency KPI
streak_retentionstreak_retention KPI
customNot synced

Track Progress​

/goals progress        # View goal progress
/goals celebrate       # Celebrate completed goals

Scheduled Reports​

Automate analytics delivery to your team.

Schedule a Report​

/reports schedule frequency:weekly channel:#admin-stats day:monday

Preview Format​

/reports preview

Disable Reports​

/reports disable

Leaderboards​

Display rankings across multiple metrics.

View Leaderboard​

/leaderboard metric:ltz_earned period:weekly

Available Metrics​

MetricDescription
ltz_earnedTotal LTZ earned
activity_scoreCombined engagement
claims_countTotal claims
streak_currentCurrent streak
voice_minutesVoice channel time

Time Periods​

  • daily
  • weekly
  • monthly
  • all_time

Best Practices​

Weekly Review Checklist​

  1. Check /stats for overall health
  2. Review /segments view segment:at_risk for churn risks
  3. Check /kpi report against targets
  4. Export /audit for compliance review

Monthly Review Checklist​

  1. Export all data for records
  2. Review KPI trends
  3. Adjust reward amounts based on data
  4. Plan engagement events for declining metrics
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